22.3.14 Library Service Update

Dear faculty, students, and staff,

In responding to the new changes of COVID regulation, our Library is here to support your learning, teaching and research. Contact us whenever you have any questions. We are available during regular working hours at shanghai.library@nyu.edu. For 24/7 assistance, you could also use the “Ask a Librarian” chat box on the website to receive instant responses to your questions. Through this instant chat service, librarians can assist you with a range of questions, including complex research questions, citation help, using e-resources, and guidance using ILL request forms.

Research and Instructional Technology Services

RITS has gathered some resources useful for online teaching and assessments to respond to the new changes in campus access and online instructions.
Should you need any support, please get in touch with RITS at shanghai.RITS@nyu.edu. We would offer consultation remotely by request.

Financial Terminals Remote Access

NYU Shanghai Library will open the financial terminals remote access to those who need to use them for course assignments and research projects during the remote teaching period, starting from March 14th, 2022.

Important Note:

  • You should use financial terminals only for the purpose of course assignments or scholarly research, with the knowledge that for-profit and/or personal uses are forbidden.
  • Please only log on to the terminal after reserving your time (China Standard Time). Only one user can use the Bloomberg/Wind service at a time. We ask our users to be attentive to their booked slots. Anyone who violates the policy will be banned from using the terminal until the end of the semester. 
  • Each Bloomberg/Wind terminal has a download limit through Excel Add-In (also known as API). When the terminal is at its limit, you will see an error message when loading data and wait for a week (for Wind) or a month (for Bloomberg) before it resets. Please remember to be considerate to fellow users – only download what you need or export data from the terminal interface directly which doesn’t count in the download limit of Excel Add-In.
  • If all the time slots for Bloomberg are booked, consider using Refinitive Workspace, also known as Eikon and the successor product to Thomson ONE. You can log in via the web platform, or via Refinitiv’s Mac and PC software on your own computer without booking a time slot. Individual account creation is required before you can log in. Librarians at Bobst Library process the requests once a week.
  • Please turn your VPN (vpn.shanghai.nyu.edu) on before you access Bloomberg, Wind or Refinitiv Workspace remotely. If you have any questions on VPN, please contact IT for help through shanghai.it.help@nyu.edu.

    To apply for remote access, please fill out applications online

    Bloomberg: https://forms.gle/L8dVmrf1SMzdczND6
    Wind: https://forms.gle/9RyjYQvKKTrUgvC9A 

Access & Borrowing

If you need help with acquiring library materials, or have any concern regarding your loaned items, please contact us at shanghai.circulation@nyu.edu.
For materials not available to you immediately, we highly recommend you to request scanned copies of a book chapter or journal article through our Interlibrary Loan (ILL) service.

Meanwhile, we encourage you to access millions of e-resources through the Library website, which covers databases, ebooks, and multimedia resources.